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101 Main Street
Holden, MA 01520
Office (508) 829-7813


Professional Staff

Richard Ouellette, FACHE CLSSMBB MT(ASCP)H - CEO/President
Mr. Ouellette has more than 25 years of progressive hands-on operations hospital and independent laboratory management experience. He holds a Bachelors degree (cum laude) from the University of Southern Maine and a Masters degree in healthcare management from the University of Missouri Columbia. He is a fellow in the American College of Healthcare Executives, a Certified Lean Six Sigma Master Black Belt and is a certified Medical Technologist with the American Society of Clinical Pathologist. He is an Adjunct Professor for Healthcare Finance and Information Systems at Assumption College, Worcester, Massachusetts.   
laboratory consultant
His expertise includes:
System Integration & Consolidation
  Operations Improvement  
Decision Support Systems
CMS CLIA Sanction Response Management
Lean Six Sigma Process Improvement
He has served as the Vice President and Chief Operating Officer of Clini Tech Services, Inc., a multi hospital joint venture commercial laboratory that he was instrumental in starting.  He engineered and architected the MAST (Management Accountability, Staffing & Service Tracker) and QlikLab business intelligence tools and the Lazarus Data Pump, a universal interface engine.
June G. Smart, PhD MBA CLD CLS  
Dr. Smart holds a PhD in Organizational and Business Anthropology from Wayne State University, a Master’s degree in Business Administration from the University of Detroit and she received her medical technology training in Oxford, England at the John Radcliffe Hospital and Oxford College of Science and Technology. has over 30 years of experience serving the healthcare industry, spending the last six years in healthcare consulting at hospitals and academic medical centers for Chi Solutions Inc., and Healthcare Solutions from Roche Diagnostics.  
laboratory consultant
Her expertise includes:
Laboratory Operations Analysis & Improvement
Business Intelligence & Reporting
Information/Knowledge Systems (Decision Support)
Health System Integration & Consolidation
Laboratory Management Improvement  
Organization Cultural Assessment
Dr. Smart’s consulting experience includes various market opportunity assessments, readiness assessments for starting or growing outreach programs.  She also has experience in leadership and cultural assessments, with associated coaching and guidance. In addition, she writes articles for the Dark Report on laboratory related subject matter, and has consulting experience in the automotive industry.  

Management Decision Systems also has contractual relationships with a number of seasoned experts who share our commitment to outstanding service.


L. William Katz, DBA CMC
Dr. Katz is President of Katz & Associates, Inc., a firm specializing in consulting to healthcare managers on financial, management and management information issues. He has more than 30 years of management and financial consulting experience. His clients include hospitals, medical schools, medical practice groups, IPAs, PHOs, managed care organizations, financial institutions, venture capitalist and governments. Dr. Katz earned his Doctor of Business Administration from the George Washington University, his MBA from Amos Tuck School at Dartmouth College and his AB from Dartmouth College. He is a Certified Management Consultant of the Institute of Management Consultants. He on the adjunct faculty of the University of Massachusetts-Amherst eCollege, the University of Massachusetts-Lowell, and Cambridge College where he teaches healthcare finance, health policy, and planning and marketing.  
His expertise includes:
Financial planning, analysis & feasibility studies
Business restructuring to improve financial performance
Medicare, Medicaid and HIPAA compliance assessment, plan development, auditing and training
Business planning & evaluation of proposed health care ventures
Strategic planning and marketing
Prior to forming Katz & Associates Inc., Dr. Katz was a Director in the Compliance and Hospital/Physicians Practice of ZA Consulting, LLC.  Previously, he directed the healthcare management and finance practice of Arthur D. Little, Inc. and managed the Chicago healthcare consulting practices of Deloitte Haskins & Sells and Grant Thornton.  Previously, he served in the consulting division of American Hospital Supply and Medicus Systems Corporations.  
Rita Battles, MBA
Ms Battles is a results oriented healthcare executive with strong leadership capabilities and a proven track record of success in turning around healthcare systems. She brings strong execution skills in critical entity turnarounds, system strategy, mergers and acquisitions, provider network development, multi-hospital post merger integration, managed care negotiations, strategic partnerships, and information systems integration. She earned her MBA from Suffolk University - Sawyer School of Management.
Her expertise includes:
Hospital operations throughout the continuum of care
Integrating hospital and physician clinical data to improve outcomes
Technology assessment and implementation; system development
Growth of top line business opportunities including laboratory and imaging
Acquisition valuation and post merger integration
Her extensive experience includes President and Chief Executive Officer of Long Island College Hospital; President of University Campus at University of Massachusetts Memorial Medical Center; Chief Operating Officer of Metro West Medical Center, and Senior Manager in the Health Care Consulting Practice at Ernst & Young, LLP, where she focused on leveraging hospital laboratory and imaging infrastructure to grow revenue and improve physician relationships.

Marvin S. Wool, M.D. MPH
Dr. Wood is President of M.Wool Medical Consultants which since 1997 has helped a variety of managed care organizations, integrated delivery systems, hospitals, PHOs and physician groups achieve shared  medical management, quality improvement and financial goals. He earned his M.D. from New York University School of Medicine, an MPH from Boston University School of Public Health and an AB (magna cum laude) from Lafayette College . He is a Member of the American College of Physician Executives and a Fellow of the American College of Physicians.
His expertise includes:
Medical management performance measurement
  Medical quality outcome measurement and improvement  
Design of incentive and shared risk programs
Creation of physician, hospital, health insurance partnerships
Medicare population management
Before founding his consulting firm, Dr. Wool practiced Internal Medicine and Endocrinology for 25 years and was a physician executive for 17 years. At the Lahey Clinic he was Medical Director of managed care programs which included both a commercial and Medicare HMO. At Harvard Pilgrim Health Care he was medical director for its Joint Ventures and for the Pilgrim Medicare HMO.
Vince T. Regina
Mr. Regina is the president and founder of V. T. Regina & Associates and has been involved in medical computer systems industry since 1964.  He founded V. T. Regina & Associates in 1981 and this consulting practice is directed at two major industries.  The first is the healthcare industry, where he provides expert guidance to medical institutions in the evaluation and selection of capital equipment, laboratory and radiology consolations and clinical information systems.  The second is the high-tech industry, where he provides management consulting with emphasis in marketing development and business planning.
His expertise includes:
Enterprise Information System Planning
  Clinical Information Systems  
Operations Assessment and Improvement
 Marketing (Services and Products)
Project Planning & Management
Prior to starting V. T. Regina & Associates, Mr. Regina spent 15 years with Becton Dickinson and Company (BD) as Vice President, managing their medical systems division.  In this role, he was responsible for the specification, development, manufacture, sale, installation and support of clinical products worldwide.  Products included information systems to supported entire clinical departments, i.e. the laboratory, pharmacy, radiology and cardiology, as well as hospital-wide order entry and specific patient monitoring products for critical care areas (ICU, CCU, ER, etc.).  Mr. Regina has also helped establish and manage the complete operation of a clinical reference laboratory that supported pick-up and delivery services for a four-state area, mail-in accounts and complete testing support for a 500-bed hospital.  He has also held management positions in software development for the banking, pharmaceutical and healthcare industries.